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As testimonials are written statements for otel.com and the services that we offer, you do need to have made use of our services and booked with our company in order to leave your testimonial. Testimonials will be approved before being published on the website.
Ive booked an apartment room during my stay in Kuala Lumpur. However, when I checked in earlier today, the staff stated that they only sell hotel rooms in the website. Ive paid RM300++ and all I got is a hotel room that costs RM200++ Ive always booked my hotel rooms online and there had never been any problem like this before. I always double check my bookings and I never book the wrong type of rooms. The change from apartment room to hotel room had created many problems to my family and I. We had to sleep in a room with only two beds It was the worst experience weve ever had. Im VERY disappointed with Otel.com and i hope to have an explanation for this mishap.
Wong Ming Wuong
I am very pleased with your service with your efficiency and discounts.Copenhagen Crown was good and all woth it for the price.I will recommend it to friends. I used to use Expedia before but since otel .com offers cheaper price and good hotels i will use your services from now on.thanks.
Thanks for playing a part in our amazing Honeymoon at the Park Shore Waikiki in April. After searching literally 100\'s of hours online at many sites we found your low rates and we were able to afford an amazing beachfront hotel in paradise! These newlyweds will be returning for our 1st anniversary!
I think otel.com is VERY GOOD to deal with. I will be using you more in the future.
We used Otel.com for the the first time to book our reservation in Helsinki, Finland. It was great as not only was it the cheapest rate, everything was prepaid. We received a travel voucher that we presented to the hotel with no problems. It was as easy as that. We will use them again in the future as it gives you peace of mind knowing its prebooked and prepaid at a guaranteed rate so no surprises. Thank you OTEL
I just booked a trip using otel.com and received great service and excellent prices. Highly recommended!
Marianna Falcon Cooper
I'm realy satisfied with the service and customer care attitude I got. Appreciate it.
We like your website and will definitely book again! Thank you...
I just want to point out, that I was very satisfied this year with all the bookings I made for Brussels and I will certainly continue using your travel site. Merry Christmas and a Happy new year.
Thomas von der Bey
You guys are AWESOME, and the best booking agency I\'ve dealt with. Thank you so much!
I have used otel.com many times, very reliable, efficient and highly recommend!
I thank many times for the friendly treatment and your help. The allowance in such a way claps, is a great customer service!! With pleasure I recommend otel.com to my family and friends. I still wish you a nice week and thanks
Thank you so much. I very much appreciate the excellent customer service provided by you on behalf of Otel.com I am obviously pleased that the transfer operator has agreed to the refund and very much appreciate the time and effort on your part to resolve this. It is exactly the kind of service that will ensure that I book again through otel.com for our future travel bookings. Thank you again.
Thank you very much, this is much appreciated and I appreciate the level of customer service.
This site has the best pricing on hotels overall of all sites. Greatly enhanced our travel! Thanks, otel
Just got back from the hotel Grand haber in Kemer booked with otel.com using the discount code got a great deal and trouble free service no problems at all will definitely use otel.com again thanks
I\'d like to thank you for providing a great site. Hotel rates are considerably less expense than all others. Enhanced our travel very much.
Your Customer Service is just great. Service was friendly, understanding, very efficient and fast, Customer Service explained what needed to be done and they did it less than 15 minutes! With this kind of service only the sky is going to be a limit for Your Company’s success. For sure will use Your company in the future.
I am very satisfied with the customer service that you have provided. I will definitely continue to otel.com for my future bookings because of the customer service you have provided me. Thank you once again.
I would like to compliment you for your great service in assisting me getting a great deal! Overall, I found the agent patience and helpful throughout the process. Keep up the good work! The agent’s service reflects well of the company. The rate is the best compare to others similar portal! My first online hotel booking was done through here and now the second. I will definitely come back again for the next hotel booking!
Just getting back from my first otel.com stay in St. Augustine, Florida. It was wonderful. Great rate and very easy check-in/check-out at hotel. We will definitely use otel.com again! Thanks for a great (affordable!) hotel booking option!
Debbie Gray Finney
Thank you for your support during my last reservation, great customer service!!
I have recently stayed in London after booking Beit Hall, Imperial College through your website. This is my second time booking with you and I want to say thank you for a wonderful service. The price was excellent. I had absolutely no trouble with the vouchers. When I had to make two changes everything was done most efficiently and I was kept fully informed about it. I cannot praise you highly enough and am recommending you to everybody. Many, many thanks
Thank you for your response. I appreciate it, your response is in line with the excellent customer service I am used to with otel.com
Thank you for helping me with my query, otel has great customer service. On my next trip I will definitely book again through you guys.
Now I know about the company otel.com, the company that offers even better prices than the hotel itself. I will book my hotel using otel.com help in the future for sure!
Just booked my hotel through your site ,brilliant deal, fantastic customer service!!i live in England and booked a hotel in Scotland ,tried every site under the sun here and got the best deal from you.I will be using you again!!many thanks
Thank you for the prompt reply and top notch service.
Thanks for everything. Your help is greatly appreciated. I will be happy to book my next trip with otel.com. Luigi Urbano
Thank you very much for the quick and positive response. Once again otel.com has proven to be the best value along with the best possible customer support to be found on the Internet. Thanks again for your help.
I\'m glad to have found otel.com website because I have got the best price in market for the hotel and dates I wanted
I would like to also say that all three contacts have been very professional and courteous. As I work in the travel industry, I know how difficult that can be at times, as well as the fact we hear more about complaints than we do about compliments. Please express this to your staff. I look forward to doing more business with you. God bless!!!
Thank you so much. I really appreciate that and i would love to be a Customer of otel.com in the future as well, because of great service and support.
I just wanted to say that my stay at Hotel 71 in downtown Chicago for my birthday back in April was awesome. I got a room up on the 38th floor, that was comfortable, had all the amenities that I needed, and had a nice view (though it wasn\'t of the river). The hotel staff was very helpful and courteous (probably the best I\'ve encountered). The location was perfect for walking and there was a 7/11 nearby. The Hoyts restaurant served a good dinner. I\'m not really one for trendy places or foods, but they had the best creamed spinach I\'ve tasted. My trip overall was great, but staying there made it all the better. My girlfriend and I really enjoyed it. Didn\'t hurt that I got the room at a steal ($100 through you guys at otel.com). Thanks again!
Frank C Butler
Thank you for your good service and quick responses
Thanks so very much for helping us out. We greatly appreciate the amazing work you guys do for us! We love otel.com and have recommended you guys to many of our friends - you truly cannot beat your service and prices!
Thank you for your service. I will continue to be an even more confident user of otel as my favorite booking site.
Your call centre agent was extremely helpful in walking me through your website and reconfirming my new hotel at $1 less than my original booking. I will use otel.com for my future hotel reservations. Thank you
Great service and answered all my questions. This is my new favorite site. The rep and extremely professional and knowledgable.
I appreciate all the work you have put into this for me. It reinforces my commitment to otel because one of the things I like about your company is that it is possible to communicate with people in it and get responses, such as yours. So thank you again and you can be assured of my continued business.
Thank you so much for your prompt supports and kind words. I really appreciated. Your customer support team is really great. I asked some room requests before, and your team has really great hospitality all the time. I\'ll recommend to my friends about your website.
I just wanted to thank you for your cooperation, the follow up with your customers in your company is really very performant.
Hi, I stayed in the Hotel Mercure Paris VX and did my booking wiht otel.com.I received the best price for two nights in this hotel, including the breakfast.I received some mails before my trip reminding me to print the voucher. I confirm that everything was perfect. Thanks to the team!
Bart De Blomme
Thank you very much for your immediate response and good service.
Great otel.com, this mail is just to thank you for your professional service and assistance. Thank you I will be one of you