Welcome to the otel.com testimonial page where you can interact and leave your own testimonial
Have you used our services before? Welcome to the otel.com message board where you can interact and leave your testimonial

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As testimonials are written statements for otel.com and the services that we offer, you do need to have made use of our services and booked with our company in order to leave your testimonial. Testimonials will be approved before being published on the website.

Ive booked an apartment room during my stay in Kuala Lumpur. However, when I checked in earlier today, the staff stated that they only sell hotel rooms in the website. Ive paid RM300++ and all I got is a hotel room that costs RM200++ Ive always booked my hotel rooms online and there had never been any problem like this before. I always double check my bookings and I never book the wrong type of rooms. The change from apartment room to hotel room had created many problems to my family and I. We had to sleep in a room with only two beds It was the worst experience weve ever had. Im VERY disappointed with Otel.com and i hope to have an explanation for this mishap.

Wong Ming Wuong

I am very pleased with your service with your efficiency and discounts.Copenhagen Crown was good and all woth it for the price.I will recommend it to friends. I used to use Expedia before but since otel .com offers cheaper price and good hotels i will use your services from now on.thanks.

Rebecca Lubiano

Thanks for playing a part in our amazing Honeymoon at the Park Shore Waikiki in April. After searching literally 100\'s of hours online at many sites we found your low rates and we were able to afford an amazing beachfront hotel in paradise! These newlyweds will be returning for our 1st anniversary!

Rachel Severance

I think otel.com is VERY GOOD to deal with. I will be using you more in the future.

Torbjon Neiman

We used Otel.com for the the first time to book our reservation in Helsinki, Finland. It was great as not only was it the cheapest rate, everything was prepaid. We received a travel voucher that we presented to the hotel with no problems. It was as easy as that. We will use them again in the future as it gives you peace of mind knowing its prebooked and prepaid at a guaranteed rate so no surprises. Thank you OTEL

Marilyn Topechka

I just booked a trip using otel.com and received great service and excellent prices. Highly recommended!

Marianna Falcon Cooper

I'm realy satisfied with the service and customer care attitude I got. Appreciate it.

Mohamed Abdulla

We like your website and will definitely book again! Thank you...

Dave Natale

I just want to point out, that I was very satisfied this year with all the bookings I made for Brussels and I will certainly continue using your travel site. Merry Christmas and a Happy new year.

Thomas von der Bey

You guys are AWESOME, and the best booking agency I\'ve dealt with. Thank you so much!

Stephen Burns

I have used otel.com many times, very reliable, efficient and highly recommend!

Litsa Chrysostomou

I thank many times for the friendly treatment and your help. The allowance in such a way claps, is a great customer service!! With pleasure I recommend otel.com to my family and friends. I still wish you a nice week and thanks

Ina Nuhn

Thank you so much. I very much appreciate the excellent customer service provided by you on behalf of Otel.com I am obviously pleased that the transfer operator has agreed to the refund and very much appreciate the time and effort on your part to resolve this. It is exactly the kind of service that will ensure that I book again through otel.com for our future travel bookings. Thank you again.

Marietta Miller

Thank you very much, this is much appreciated and I appreciate the level of customer service.

Murray Gibson

This site has the best pricing on hotels overall of all sites. Greatly enhanced our travel! Thanks, otel

Donna Matthews

Just got back from the hotel Grand haber in Kemer booked with otel.com using the discount code got a great deal and trouble free service no problems at all will definitely use otel.com again thanks

Andy Chalmers

I\'d like to thank you for providing a great site. Hotel rates are considerably less expense than all others. Enhanced our travel very much.

Robert Matthews

Your Customer Service is just great. Service was friendly, understanding, very efficient and fast, Customer Service explained what needed to be done and they did it less than 15 minutes! With this kind of service only the sky is going to be a limit for Your Company’s success. For sure will use Your company in the future.

Janne Savola

I am very satisfied with the customer service that you have provided. I will definitely continue to otel.com for my future bookings because of the customer service you have provided me. Thank you once again.

Aleefiya Khan

I would like to compliment you for your great service in assisting me getting a great deal! Overall, I found the agent patience and helpful throughout the process. Keep up the good work! The agent’s service reflects well of the company. The rate is the best compare to others similar portal! My first online hotel booking was done through here and now the second. I will definitely come back again for the next hotel booking!

Mr Lee

Just getting back from my first otel.com stay in St. Augustine, Florida. It was wonderful. Great rate and very easy check-in/check-out at hotel. We will definitely use otel.com again! Thanks for a great (affordable!) hotel booking option!

Debbie Gray Finney

Thank you for your support during my last reservation, great customer service!!

Salvatore Barrancotto

I have recently stayed in London after booking Beit Hall, Imperial College through your website. This is my second time booking with you and I want to say thank you for a wonderful service. The price was excellent. I had absolutely no trouble with the vouchers. When I had to make two changes everything was done most efficiently and I was kept fully informed about it. I cannot praise you highly enough and am recommending you to everybody. Many, many thanks

Mary O\'Malley

Thank you for your response. I appreciate it, your response is in line with the excellent customer service I am used to with otel.com

Ivo Goedman

Thank you for helping me with my query, otel has great customer service. On my next trip I will definitely book again through you guys.

Christopher Canlas

Now I know about the company otel.com, the company that offers even better prices than the hotel itself. I will book my hotel using otel.com help in the future for sure!

Jüri Tiits

Just booked my hotel through your site ,brilliant deal, fantastic customer service!!i live in England and booked a hotel in Scotland ,tried every site under the sun here and got the best deal from you.I will be using you again!!many thanks

Carol McLaren

Thank you for the prompt reply and top notch service.

Antonio Dragani

Thanks for everything. Your help is greatly appreciated. I will be happy to book my next trip with otel.com. Luigi Urbano


Thank you very much for the quick and positive response. Once again otel.com has proven to be the best value along with the best possible customer support to be found on the Internet. Thanks again for your help.

Colin Donohue

I\'m glad to have found otel.com website because I have got the best price in market for the hotel and dates I wanted

Manuel Gasco

I would like to also say that all three contacts have been very professional and courteous. As I work in the travel industry, I know how difficult that can be at times, as well as the fact we hear more about complaints than we do about compliments. Please express this to your staff. I look forward to doing more business with you. God bless!!!

Sandra Thompson

Thank you so much. I really appreciate that and i would love to be a Customer of otel.com in the future as well, because of great service and support.

Jamshed Urfani

I just wanted to say that my stay at Hotel 71 in downtown Chicago for my birthday back in April was awesome. I got a room up on the 38th floor, that was comfortable, had all the amenities that I needed, and had a nice view (though it wasn\'t of the river). The hotel staff was very helpful and courteous (probably the best I\'ve encountered). The location was perfect for walking and there was a 7/11 nearby. The Hoyts restaurant served a good dinner. I\'m not really one for trendy places or foods, but they had the best creamed spinach I\'ve tasted. My trip overall was great, but staying there made it all the better. My girlfriend and I really enjoyed it. Didn\'t hurt that I got the room at a steal ($100 through you guys at otel.com). Thanks again!

Frank C Butler

Thank you for your good service and quick responses

Thanks so very much for helping us out. We greatly appreciate the amazing work you guys do for us! We love otel.com and have recommended you guys to many of our friends - you truly cannot beat your service and prices!

David Mach

Thank you for your service. I will continue to be an even more confident user of otel as my favorite booking site.

Einar Palsson

Your call centre agent was extremely helpful in walking me through your website and reconfirming my new hotel at $1 less than my original booking. I will use otel.com for my future hotel reservations. Thank you

Roberta Konrad

Great service and answered all my questions. This is my new favorite site. The rep and extremely professional and knowledgable.

Phillip Guidone

I appreciate all the work you have put into this for me. It reinforces my commitment to otel because one of the things I like about your company is that it is possible to communicate with people in it and get responses, such as yours. So thank you again and you can be assured of my continued business.

Mark Stevens

Thank you so much for your prompt supports and kind words. I really appreciated. Your customer support team is really great. I asked some room requests before, and your team has really great hospitality all the time. I\'ll recommend to my friends about your website.

Ayako Noda

I just wanted to thank you for your cooperation, the follow up with your customers in your company is really very performant.

Deborah Levy

Hi, I stayed in the Hotel Mercure Paris VX and did my booking wiht otel.com.I received the best price for two nights in this hotel, including the breakfast.I received some mails before my trip reminding me to print the voucher. I confirm that everything was perfect. Thanks to the team!

Bart De Blomme

Thank you very much for your immediate response and good service.

Maeios Vassiliou

Great otel.com, this mail is just to thank you for your professional service and assistance. Thank you I will be one of you

Maurizio Esposito

十分感谢。 多年前我就是 otel.com 的忠实客户,现在又一次证明我的选择是正确的! 十分感谢你们做出的努力!

Paolo Morabito

通过电话我了解到了关于你们服务的几乎所有信息,你们的网站很出色。在你们的网站上浏览时我可以不需要任何帮助,网站反应灵敏、快速,并默认提供了接下来你想做的事情。通过预订程序,当你完成预订确定时,你可以精确地知道你所在的地方。 我有两次通过电话获取帮助的经历,两次经历都十分的愉快。 一次是在午夜时,你们甚至亲自接电话。 在我尝试在你们的网站上预订一家泰国的酒店之前,我一点也不了解你们。 一切都进行的十分好,包括我在预订日期上的错误,都可以轻松地通过取消和重新预订的方式进行解决。 感谢你的出色的服务,很期待再次使用你们的服务。 我一定会将你们推荐给其他人。 我认为你们的价格也是最优惠的。

Michael Standerwick

我只想给帮助我预订的代理人一些反馈。 他十分友善、专业、周到、反应迅速且谈吐文雅。
很高兴能和 otel.com 合作,以后我会继续使用 'otel.com'。

Stephan Barrett

感谢你们的快速反馈。 我很高兴看到你们坚持自己的&报价,保证&低价;这让我坚信,使用 otel.com 进行酒店预订是明智的决定。

Louis Stavrakos

十分感谢你们的帮助! 自从我通过 otel.com 网站开始预订酒店以来,一直与 otel 有着完美的合作,对此我十分感谢。

Anna Staniucha


Erwin Riklin Spiekerman

十分感谢你们对于我取消行程的处理。 在我看来,在这种情况下,Otel.com 展示了其专业和优秀的客户解决方案。 我一定会向我认识的人推荐使用 otel.com 以安排行程。

Benito Sánchez.

十分感谢。 otel.com 是可信赖的合作者。 十分感谢,并希望 otel.com 在 2011 年的业绩会更好。

Dimitar Georgiev

十分感谢你们的帮助。 下一次旅行时,我将会十分乐意通过 otel.com 进行预订。

Jil & Raoul Wagner

虽然我遇到了不愉快的事情,但是你们的后续随访很好,以后我会使用 otel.com 进行预订,因为我对你们很信任。 再次表示感谢。

Sari Kodama

十分感谢你们以如此绝妙的方式解决了该问题。 作为你们的客户,我一定会推荐你们的服务和酒店住宿。

Virpi Kamaraine


Shiran Jayasekera


Christian Peter Riisager

由于天气原因,我取消了预订,你们很快就将我的付款退还到我的账户内,十分感谢你们出色的服务。 你们的预订服务很有竞争优势,我一定会再次选择使用。

Carol Grant


Yaser Abd El Hamid

下次预订时我会再次使用你们的服务。 再次对你们的出色的服务表示感谢。

Gary Kavanagh


Natasha Montoya

我想说的是:十分感谢! 呼叫中心代理人很耐心地通过电话帮我解决了错误的预订。 客户服务真的很棒。

Barry Daniels

对于你们的帮助以及你们的专业精神,我要再一次表示感谢。 你们的服务很出色。

Margaret Triplett


James Earhart


Judith Tarbox

你们在伊斯坦布尔的 Celal Sultan 酒店的折扣率很高,对此我向你们表示感谢。 我们上周在该酒店度过了五天的假期,我们在酒店的花费真的是物超所值。 我们也享受到了高级房间,这真是太让人惊喜了。 你们提醒我们打印住房凭证,这是一个非常好的想法,以前我选择其他公司时,他们从未提醒过我。 我们一定会再次选择你们的预订服务。 谢谢。

Judith Tarbox

感谢你们让我们在 Sheraton 享受到如此特价。 我们对住宿十分满意。 那是家顶级酒店。 希望你们可以继续提供更多这样的优惠。

Rajeev Shetty

我对 otel.com 很满意,他们的客户服务非常个性化,而且反应迅速。 从未与他们产生任何矛盾。 当然,有时他们的价格令人难以置信,即使是非常豪华的酒店。 而且下一次预订时可以享受 5% 的折扣,他们的这项优惠很让人满意。 一名与 otel 没有任何商业关系的比利时客人......

Lesley Bogaert


Franka Dolenc

感謝你們的幫助,我將很樂意再次同你們合作。 我很遺憾必須得退訂,但這就是生活啊!!! 再次感謝你們及時、專業的服務,請保重。

Hubert Johnson

有許多公司承諾有效地幫助客戶,但只有很少一部分能夠最終履行承諾。 最後,作為客戶將來一定會繼續使用貴公司進行預訂! 我保證推薦你們的服務。 這才是名副其實的廣告。


我們很高興發現 Metglobal 品牌充滿愛心的一面,我們將毫不猶豫地再次使用它。

Alan Austin

我想對你們處理我的咨詢表示感謝。 你們在 24 小時之內回復了我的電子郵件,並且儘管最近的一次花費了更多時間才解決,但是你們仍在之前提供的時間範圍內聯絡了我,為此我深懷感激。 我很欣賞你們處理問題的方式,並且認為你們的客戶服務技能非常優秀。 我希望貴公司對你們為其工作感到珍惜,因為你們是貴公司巨大的財富。


我對 otel.com 和你們表示萬分的感謝。 我以前也在別的網站上預訂過,但從現在開始我將只在 otel.com 上預訂。

Chitwan Goel


Angelo Carobbio

非常感謝在哥本哈根根措夫特酒店第二晚退款中所涉及的有關各方。 這真是名副其實的客戶服務。 我在旅遊業交友甚廣,我將強烈推薦 otel.com

Guy Crooks

感謝你們這麼快就回復了我的問題。 與你們 otel.com 合作非常愉快。

Nazrin Mammadov

感謝你們衷心的服務!一切都很完美。 客戶支援真的很好! 我將推薦"otel.com"。

Robin Meurer

對於你們給我們帶來的好處以及提供的服務,我非常高興。 我感到很滿意,因此以後還會通過你們預訂。

Mastorakis Dinos


Tony Walker

當我們由於四月的火山灰事件需要取消假日旅行時,非常感謝你們快速高效的回應。 你們的服務非常優秀。

Colin Jessiman

萬分感謝您的幫助。 我們將來在旅行時肯定會通過貴公司預訂,因為你們使我確信貴公司一直致力於幫助客戶。

Irma Porco

對於您的配合,我們表示衷心的感謝。 有一點非常明確: 絕對世界級的服務。 無可比擬。 再次感謝您所作的一切。 祝您週末愉快,這是來自德國的祝福。

Lars Wolff

非常感謝。 事實上此刻我正住在酒店中{通過貴公司預訂},另外還進行了 6 月 11 日的預訂。 你們的客戶服務將激勵我使用你們更多的服務。

Tonio Cassar


Darrell Desbrow


Dr Rocio Montoro


Joyce Bell


Mary Askew

感謝迅速解決我的請求。 我們希望在近秋到摩洛哥旅遊,當然,我們將會使用你 們的服務。

Ionela Berceanu


Hacob Babayans






Maria Gylfadottir

"非常感謝!這就是我所謂的l "Service"。希望很快能再次使用您的預訂網站!致以最美好的祝願。"

Michael Plank - Germany

"非常感謝你們的禮貌相待與友好幫助。我下次肯定還會再通過otel.com預訂酒店 的......服務非常好......"

René Schmit

"非常感謝您為我們提供真正優秀的服務。以前從沒有在網上預訂酒店住宿,我很擔心付款的安全問題等,但您的工作人員作出的一切都非常容易。和我最深印象是如何可以擠壓那麼多的價格。 我們會強烈推薦您的公司給我們的朋友和對未來的旅行將會再次使用您的服務。"


"隨著 5%滾存由我以前所有的預訂,我已經預訂了一個非常好的酒店房間在週末前往波士頓。謝謝您獎勵客戶。 otel.com將肯定是第一個網站來預訂我的酒店房間。"

Jose from US


Joe from Germany


Tony Armstrong




Aimi Barker


Marianne from Norway


David M. from UK


Grace Wong